System Status

All Systems Operational

Mobile Wallet Operational
90 days ago
99.98 % uptime
Today
Web Wallet Operational
90 days ago
99.98 % uptime
Today
Deposits & Withdrawals Operational
90 days ago
99.98 % uptime
Today
API Operational
90 days ago
99.98 % uptime
Today
Topper Operational
90 days ago
99.98 % uptime
Today
easyBitcoin.app Operational
90 days ago
100.0 % uptime
Today
Ascent Operational
90 days ago
100.0 % uptime
Today
Enterprise API Operational
90 days ago
100.0 % uptime
Today
Enterprise Portal Operational
90 days ago
100.0 % uptime
Today
Uphold Website Operational
90 days ago
100.0 % uptime
Today
Uphold Debit Card Operational
90 days ago
100.0 % uptime
Today
Vault Key Generation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance: USD Bank Connectivity Mar 29, 2026 14:00-17:00 UTC

Schedule: Sunday, March 29th, 2026, starting at 09:00AM EST (up to 3 hours)

Our banking provider for USD deposits and withdrawals will perform scheduled maintenance. During this window:

The following will queue and be processed once maintenance is complete (push payments):

Deposits:
- USD deposits via ACH
- USD deposits via RTP
- USD deposits via FedNow
- USD deposits via Wire
- In-app bank deposits (Plaid)

Withdrawals:
- USD withdrawals via ACH
- USD withdrawals via RTP

The following will be temporarily affected (pull payments and linked services):
- In-app bank deposits (Plaid) will be delayed
- Creating new USD unique account details will not be available

Affected products: Uphold, Topper, Enterprise API, Ascent, and easyBitcoin.app

This maintenance is part of ongoing improvements to reliability and performance.

We appreciate your understanding.

Posted on Mar 23, 2026 - 11:40 UTC
Mar 28, 2026

No incidents reported today.

Mar 27, 2026
Resolved - This incident has been resolved.
Mar 27, 00:59 UTC
Monitoring - The issue affecting Ethereum (ETH) transactions has been resolved.

A fix has been implemented and operations should be back to normal.

We continue to monitor for any outlier situations.

Mar 27, 00:24 UTC
Identified - We are currently experiencing delays with Ethereum (ETH) network transactions, affecting both deposits and withdrawals.

The issue has been identified and originates from a third-party service provider. We are actively monitoring the situation and will resume normal operations as soon as the issue is resolved.

Impact: Uphold, Ascent, and Topper

We apologize for any inconvenience and will provide updates as the situation progresses.

Mar 26, 23:41 UTC
Mar 26, 2026
Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.